How Secure Are Your Most Valuable Accounts?

September 26, 2023

As you know, the agency/client relationship requires constant nurturing. If you’re simply delivering what’s expected, that’s not enough. Being an indispensable partner means consistently over-delivering – not in time, but in value. 

Ultimately, clients leave agencies for a variety of reasons. Often, this stems from spiked expectations – due to the complexity and pace of change. Agencies that don’t proactively lead the client, can’t demonstrate strategic value, and contribute little to no business impact are perceived as tactical vendors and are the most vulnerable to losing accounts.

Based on Mirren’s Organic Growth Custom Training with hundreds of agency teams, the Mirren Agency/Client Relationship EvaluationTM benchmarks both the health of your client relationships and the effectiveness of your client-facing teams. This informs which clients are most vulnerable, why, and what steps you can take to immediately strengthen the relationship. 

We’ve created a downloadable guide that you can share with your team and get the assessment process started right away. Click here to get your copy of the guide.

Want More Insight on Growing Your Client Relationships?

Mirren CEO Summit: Join an exclusive group of small and mid-size agency leaders November 7 – 8 in New York. Special Discount: Save $350 with code 350Winmo. Expires soon: October 13, 2023. 

Over the course of two jam-packed days, 35 industry innovators in 20 sessions will share how they’re inventing new revenue channels, streamlining their operations, and generating growth – with only the resources of a smaller operation.

You’ll leave completely reinvigorated and ready to take on 2024! 

Subscribe to the Winmo blog to receive actionable insights you can use now.

Related Content
Ad Sales
Updated: The 13 Biggest Myths About Sales Prospecting
Still holding onto the idea that all prospects are the same or that cold calling is a thing of the...
Agency New Business
Biggest AOR Shifts Creating Opportunities for Sellers
As we head deeper into Q4 2024, a fresh wave of AOR shifts creates significant new business opportunities for sellers....
Breaking News
How to Turn Winmo Reveal Website Traffic Into Profitable Conversations
Since the launch of Winmo Reveal, we’ve been flooded with interest and questions about website visitor identification, and how to...